Privacy Policy

Effective Date: September 1, 2025
Business Name: Eternal MedSpa
Website: www.eternalmedspa.com

Eternal MedSpa is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.
 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, mailing address, and payment details submitted through our website or in person.

• Health Information: Information shared through appointment forms, online booking, or treatment consultations (protected under HIPAA, when applicable).

• Technical Information: IP address, browser type, device data, and usage behavior collected via cookies or analytics tools.
   

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Process payments

• Communicate important updates or promotions

• Improve website performance and user experience

• Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties.
 

3. Protection of Your Data

We implement appropriate administrative, technical, and physical safeguards to protect your personal and health information. However, no online system is entirely secure, and we cannot guarantee absolute protection.
 

4. Sharing Information

We may share your information with:

• Licensed providers within Eternal MedSpa for treatment or scheduling purposes

• Trusted third-party service providers (e.g., payment processors or marketing platforms) under confidentiality agreements

• Government or legal authorities, only when required by law
   

5. Your Rights

You have the right to:

• Request access to or correction of your personal information

• Withdraw consent for marketing communications at any time

• Request deletion of non-medical data, where legally permissible

To make a request, contact us using the details below.
 

6. Cookies and Analytics

Our website may use cookies to enhance your experience and collect data on how users interact with our site. You can manage cookie preferences through your browser settings.
 

7. HIPAA Notice

Health information collected for clinical services may be subject to the Health Insurance Portability and Accountability Act (HIPAA). Any such information is handled in compliance with applicable HIPAA standards. A separate Notice of Privacy Practices may be provided at the time of care.
 

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.
 

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in law or business operations. The latest version will always be posted on this page.
 

10. Contact Us

For questions, requests, or concerns about your privacy, please email ClientServices@eternal-medspa.com.